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Provider review

Remodel Health review

A full-service ICHRA platform aimed at midsize and enterprise employers, with licensed support, premium-payment operations, broker collaboration, and broad integration claims.

By ICHRA Report EditorsUpdated August 16, 20263 public sources reviewed
Enterprise ICHRAPremium paymentsLicensed supportHRIS integrationsBroker support
Our take

Remodel Health presents the most service-heavy, enterprise-oriented story in this group. Its ICHRA+ product emphasizes licensed guidance, premium-payment operations, employer controls, broker support, and broad HRIS and payroll compatibility.

What Remodel Health is trying to solve

Large ICHRA implementations are operationally demanding. They require coordinated enrollment, employee support, payroll and HRIS data, carrier payments, compliance, reporting, and exception handling across a large workforce.

Remodel Health’s public materials position ICHRA+ around that complexity. The company says it supports more than 100,000 members and works with more than 200 HRIS and payroll systems. Those figures come from Remodel Health and should be confirmed for the product and employer segment being evaluated. source source

What stood out in our review

Service model

A full-service approach

Remodel emphasizes licensed guidance, hands-on employee support, and employer tools rather than a purely self-service platform.

Operations

Premium-payment automation

The ICHRA+ story gives carrier-payment workflow and administrative control a more visible role than many competitors do publicly.

Integrations

Broad HRIS and payroll claims

The company publicly states compatibility with more than 200 systems, a meaningful claim for complex employers if the exact connections are confirmed.

Who Remodel Health is most likely to fit

Remodel Health looks best suited to midsize and large employers, multi-location workforces, broker-led implementations, and companies that need a managed rollout with substantial integration and payment support.

It may be more than a small employer needs. Buyers with simpler requirements should compare the cost and service scope against lighter-weight options, including PeopleKeep, which is part of Remodel Health’s broader portfolio.

Pricing is custom, so scope matters

We did not find a complete public price schedule for ICHRA+. A proposal should separate implementation fees, platform minimums, eligible-versus-enrolled billing, payment services, integrations, employee support, broker compensation, and renewal adjustments.

The key question is not simply whether Remodel Health costs more than a self-service administrator. It is whether the additional price buys the operational support the employer would otherwise have to build internally.

What we would ask in a Remodel Health demo

  • Which of the claimed 200+ integrations apply to our exact HRIS and payroll configuration?
  • How do automated premium payments work across carriers, and who handles exceptions?
  • What licensed support do employees receive before and after enrollment?
  • Who is assigned to implementation, and what timeline applies to a workforce our size?
  • How does ICHRA+ differ from PeopleKeep in price, support, and operating model?
  • Can Remodel provide references from employers with similar size, geography, turnover, and complexity?

Where we would want more proof

Remodel Health publishes impressive scale, integration, retention, and performance claims. Those are useful signals, but the buyer should ask how each metric is defined, what period it covers, which product it describes, and whether an independent party reviewed the data.

Our verdict

Remodel Health belongs near the top of the list for complex, service-intensive ICHRA implementations.

The strongest case is not simply the number of features. It is the combination of enterprise positioning, integration breadth, premium-payment operations, licensed support, and broker collaboration. The buyer still needs to verify that the promised depth appears in the final contract and implementation plan.

Sources used in this review

Review dates are recorded for each source above. Company pages are useful for confirming how a product is described, but they do not prove service quality or customer results.